Warranty

SupaTank warranty (no pro-rata) to repair or replace (at our option) any defect or fault in our water tank products caused by the manufacturing process, for a period of twenty five (25) years, provided that tank has been installed by an approved installer. Please note that SupaTank recommends plumbing installation for the tank is carried out by a suitably licensed plumber. Installers must adhere to the SupaTank Tank installation guidelines or the warranty may be void. SupaTank also recommends installers obtain & refer to the Standards Australia ‘Rainwater Tank Design & Installation Handbook’ HB 230 -2006 for industry best practice installation procedures.

1. The warranty is granted to the original purchaser and is transferable to any heir or successors in the title thereof. Please note the warranty will be null and void if the tank is relocated.
2. The warranty period of twenty five (25) years for water tanks commences from the date of purchase.
3. The warranty is limited to the repair or replacement of the tank only. This option will be at SupaTank’s sole discretion.
4. SUPATANK will not be liable for any consequential losses including loss of profits or damage to property.
5. The warranty does not apply to tank colour which may fade or change. Further, the strainer, outlet (if supplied by SupaTank), gate valve (if supplied by SupaTank), and overflow are warranted for 12 months only.
6. The warranty is void and will not be binding upon SupaTank in the event of abuse, improper installation, unsound base, or unauthorised modifications to the tank.
7. SUPATANK must be notified of any defect or fault within fourteen (14) days of it occurring and given the opportunity to inspect the tank within thirty (30) days of such notification. Otherwise the warranty is void.
8. SUPATANKS are sold for water storage and are restricted to that purpose only. Storage of any other materials in the tank will void this warranty.
9. In the event of war, riot, civil commotion or terrorist activities this warranty is void. The determination and/or application of this clause remain solely at the discretion of SupaTank.
10. SUPATANKS are designed to be installed outside the external wall of the home only. SupaTank does not recommend the installation of tanks inside the perimeter of the house - to do so will void this warranty.